I’ve just recently added a soldier to my army. : Raving Fans by Ken Blanchard and Sheldon Bowles
There was an interesting concept in the book that used this metaphor:
Listen to the music...and the lyrics.
Sometimes the lyrics and music of a song are in harmony, but sometimes they say completely different things.
Just like with human behaviour, we often say we are “fine” or “great” when in actuality there is discourse in our lives. There are people who seem nice, yet have exploitative intentions. And how often do we do things we don’t want to do and say things we don’t truly mean?
Look at both the music and lyrics in your life. They may tell you two different stories, and that’s perfectly fine. Just make sure they are also in harmony once and a while, because that’s when you are able to do what you want, and say what you mean, and I’m sure you’ll have created a beautiful song.
Blog of Jeff Wang 